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Hostpapa Hosting Reviews

Hostpapa Hosting Reviews ★★★★☆ 3.8
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hostpapa

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  • Free ‘.com’ domain
  • 99.9% uptime guarantee
  • 24/7 technical support
  • Unlimited traffic, emails
  • 90-day money-back guarantee
  • WordPress integration
  • One-on-one support

Hostpapa Hosting Reviews 2016

HostPapa is a Canadian based web hosting company with a focus on providing environmentally friendly shared web hosting. It was founded in Oakville with a goal to provide fully-featured web hosting packages backed up by green energy. The privately-owned company was set up in 2006.

HostPapa is a privately owned company and a leader in high-value, low cost web hosting services

Their Motto: “Let Papa take care of you” – is a reflection of their commitment to help customers at each step to develop and get the most out of their web presence

HostPapa Hosting Plans

HostPapa provides Linux and Windows based hosting via shared, VPS and reseller plans. They also offer website builder as an optional add-on.

HostPapa’s Unlimited Shared Hosting The shared hosting plan provides unlimited disk space and bandwidth and the ability to host unlimited domain names with your account. The plan is priced based on the number of years web hosting you buy. Customers can sign up for one to three years, with a three year contract working out as the cheapest.

Reseller Plans There are 5 reseller hosting plans: Bronze, Silver, Gold, Platinum and Titanium.

  1. Bronze: offered from $ 19.95 a month and provides 50GB of disk space and monthly bandwidth 500GB
  2. Silver: offered from $ 27.95 a month and provides 80GB of disk space and monthly bandwidth of 700 GB;
  3. Gold: offered from $ 39.95 a month and provides 120 GB disk space and monthly bandwidth of 1000 GB;
  4.  Platinum: offered from $ 59.95 a month and provides 160 GB disk space and monthly bandwidth 1200 GB;
  5.  Titanium: offered from $ 79.95 a month and provides 200 GB disk space and monthly bandwidth 1400 GB;

Each allows for unlimited domain names, MySQL databases and 3 IP addresses, and plans are priced based on how much disk space and bandwidth you need.

VPS Hosting Plans Host Papa’s VPS hosting plans are available for Windows or Linux and three different plan options are included:

  • VPS-Plus
  • VPS-Pro
  • VPS-Premium

The Pro and Premium VPS plans offer more in CPU power, server memory, storage, and WHMCS. All plans offer cPanel and unlimited bandwidth.

In addition to the basics the plans include, HostPapa also offers marketing credits, should you want these for your website.

VPS plans offer you more resources than a shared plan at a significantly lower cost than a dedicated plan. HostPapa does not currently offer a dedicated plan.

Website Builder Plans HostPapa’s website builder plans give you the option of creating a professional-looking website yourself without technical / coding knowledge required. The site builder tools offer drag and drop capabilities and a variety of themes are offered to make your website theme match your niche. There are free and tiered monthly plan options:

  • Personal (only 3 pages)
  • Unlimited
  • Premium
  • Enterprise

Plan pricing and features vary depending on the size of your site and the features you want. The personal site is just 3 pages but all other website builder plans offer unlimited pages. All website builder plans from HostPapa are SEO-friendly, offer web analytics to help you analyze your site’s traffic, offer mobile-friendly sites, and they are all e-commerce enabled.

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HostPapa Uptime/Downtime

HostPapa offers a 99.9% uptime guarantee, although it do not offer any refunds should that promise be broken.

The HostPapa data center is located in Toronto and manned with security 24/7. It has a UPS power system backed up by diesel generators. Hostpapa also has round-the-clock network monitoring at their data centre.

Servers are backed up backed up regularly, but these backups are for use by HostPapa in the event of a system failure, so they’re not available to customers. Like many other web hosting companies, HostPapa recommends that customers back up their sites regularly, just in case.

HostPapa Support

HostPapa provides 24/7 live chat, phone and email support for customers. Staff are also able to provide multilingual support including English, Spanish and French, suggesting that the host could be a good choice for clients who need multilingual support, although there is no indication of where the technical support staff are physically located.

Hostpapa offers free-phone numbers for a host of countries, plus country-specific help desk contacts and snail mail addresses. This is a nice touch and suggests that their support staff are capable of serving a wide range of non-English speaking users.

Customers can submit and review support tickets, search a knowledge base and access a variety of video tutorials (all multi-lingual) for a number of features and plugins. There is also a status page and a forum for users to share information.

There is a HostPapa Facebook page which is regularly updated articles, blogs and other information. Staff use a Twitter account and quickly respond to customer issues and queries. There is a HostPapa YouTube channel which includes ‘how to’ videos and user reviews. Finally, HostPapa has a Google+ account.

HostPapa Control Panel

HostPapa uses the cPanel control panel as standard for their plans. The reseller plans also make use of WHM alongside cPanel.

HostPapa Extras

HostPapa provides a free domain name for life as well as free website setup when you sign up for an account. It also offer a wide range of marketing credits including Facebook, Google, Amazon, Bing/Yahoo!, Miva and Bidvertiser.

Web hosting includes free SEO tools and the Fantastico script installer supporting WordPress, Joomla, wikis and more.

HostPapa also offer a goMOBI application to help create a mobile version of your site. There is a free 30 day trial available, but after that, you’ll pay for the service.

HostPapa has also partnered with Google Apps for business. This provides users with easy access to Google Apps and straightforward integration options.

Importantly, HostPapa is 100% green energy backed and offers green tags to place on customer websites.

There is a highly rewarding affiliates program available at HostPapa which provides customers with a dedicated program manager and access to marketing support.

HostPapa Money Back Guarantee / Cancellation Policy

HostPapa offers a standard 30 day money-back guarantee which covers both shared and reseller hosting fees, although domain names, privacy, set up fees, mobile fees and other add-on features are not included. Your account can be cancelled using the web based tool provided by HostPapa.

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